Privacy Policy

Privacy Policy (in line with the Australian Privacy Principles – APPs, under the Privacy Act 1988).

Returns and Refunds Policy (specifying no refunds or exchanges for change of mind, but allowing remedies for faulty goods, as required by Australian Consumer Law).

1. Privacy Policy (Western Australia – APP Compliant)

Effective Date: May 2025

Business Name: PM Aesthetics Pty Ltd

ABN: 89 683 054 104

Contact: 0479 123 182 or pm.aesthetics.co@gmail.com

At PM Aesthetics Pty Ltd, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect

We may collect personal information such as

Name

Contact details (email, phone number, postal address)

Payment details (processed securely via third-party payment gateways)

Browsing data (via cookies and analytics tools)

Why We Collect It

We collect this information to:

Process and fulfill orders

Communicate with you about your purchase or inquiry

Improve our website, products, and services

Disclosure of Information

We will never sell your personal information. It may be shared with trusted service providers (e.g., delivery and payment partners) only for the purposes of order fulfillment and website operation.

Access and Correction

You may request access to or correction of your personal information at any time by contacting us.

Storage and Security

We take reasonable steps to protect your personal data from misuse, loss, unauthorised access, modification, or disclosure.

For privacy-related inquiries, please contact: pm.aesthetics.co@gmail.com

2. Returns and Refunds Policy (Western Australia)

No Refunds or Exchanges for Change of Mind

Please choose carefully. We do not offer refunds or exchanges for:

Change of mindIncorrect choice

Unwanted gifts

All sales are final unless required by law.

Faulty or Defective Goods

In accordance with the Australian Consumer Law (ACL), if a product you purchase is faulty, damaged, or not as described, you are entitled to a remedy.

If an item is faulty, you may be entitled to:

A replacement of the same item (where available), orA store credit or refund, depending on the nature of the fault

How to Report a Faulty Item

Please contact us within 14 days of receiving your item on 0479 123 182, with:

A description of the issue

Your order number or proof of purchase

Photos showing the fault (if applicable)

We will assess the issue in line with consumer guarantees under the ACL and advise of the next steps.

Any types of personal data that are collected, such as names, email addresses, and IP addresses will only be used within PM Aesthetics.

Any data collected will be used for marketing purposes, product improvement, or to provide services.

Data will not be shared with third parties.

Data is stored and protected that includes measures to prevent unauthorized access or disclosure.

Users can access, correct, or delete their personal information, and can contact the organization with privacy concerns.

PM Aesthetics ensures the organization's data handling practices comply with relevant privacy laws and regulations.